Shipping and delivery

All our products are sent by express delivery companies. If the product is in stock, the estimated delivery time is 48 to 72 working hours.

Delivery is made to the address provided in the order. When the order leaves our warehouse, you will receive an email with the tracking number and the estimated delivery date. Deliveries take place from Monday to Friday on working days.

This service is completely free, regardless of the order value, for deliveries within the Republic of Ireland.

More than 90% of our products are held in stock. For available products, the estimated delivery time is 24 to 48 working hours.

The estimated delivery date is shown on each product page and during the final step of checkout. If your basket contains more than one product, you will be able to see the estimated delivery date for each item before completing the order.

Once payment has been confirmed, you will receive an email with information about your order. When the order leaves our warehouse, you will receive another email with the tracking number and the estimated delivery date. Deliveries take place from Monday to Friday on working days.

You can check the status of your order in the “My Orders” section of your account. Whenever the status changes, you will also receive an email with the relevant information. Your order may have one of the following statuses:

- Payment accepted: we have received your order correctly and it is being prepared in our warehouse.

- Awaiting payment by bank transfer: we have received your order, but payment has not yet been received. This status appears when you have selected bank transfer as the payment method. If we do not receive the payment within 5 working days, the order will be cancelled.

- Order prepared: your order has been prepared in our warehouse and is awaiting collection by the delivery company.

- Cancelled: your order has been cancelled.

- Order dispatched: your order has left our warehouse. When it changes to this status, you will receive an email with the tracking number.

- Delivered: your order has been delivered.

If you need to change the delivery address, telephone number or add information to your order, contact us as soon as possible through our contact form. We can change the details provided the order has not yet left our warehouse. Once it has been dispatched, we cannot guarantee that the delivery company will be able to make the change.

At OfficeChair365, delivery is free, regardless of the order value, for deliveries within the Republic of Ireland.

We can change or cancel the order provided it has not yet left our warehouse. To request this, contact our customer service team through the contact form. If the order has already been dispatched, we will not be able to stop or cancel it while it is in transit. Once received, you can request a return in accordance with our returns policy.

At the time of delivery, check the condition of the products and packaging and make sure that the number of parcels matches the delivery note. If you notice impacts, damage, open packaging or a missing parcel, clearly record this on the delivery document and state the reason. If you later discover damage that was not visible at the time of delivery, contact us as soon as possible.

If you are not at the address provided, the delivery company will make another delivery attempt or send you a text message or email with instructions for arranging a new delivery.